WhatsApp Business App
WhatsApp Business app is finally made its debut and is available for download in India. The app helps small businesses to communicate with their clients very easily. The app first came to some markets including Indonesia, Italy and Mexico etc. Various tests for WhatsApp Business App have been done in India before its final release. The app is available to download from Google Play Store without any cost.
Furthermore, it is compatible with devices running Android 4.0.3 and above. Soon, this app is also expected to come for iOS users. This app allows businesses to create their own profile with various information like business description, email and address and website etc. There is also a smart messaging tool which helps to quickly answer various questions. Companies can send greeting messages to new customers and send away messages when they are busy. WhatsApp Web Support is also available. There is Messaging Statistics tool which helps to review simple metrics like the number of messages read.
This app targets small businesses and soon there will be confirmed accounts for various businesses. In the WhatsApp Blog, it is written, “The new app will make it easier for companies to connect with customers, and more convenient for our 1.3 Bn users to chat with businesses that matter to them.” It further adds, “over 80% of small businesses in India and Brazil say WhatsApp helps them both communicate with customers and grow their business today (Source: Morning Consult study).”